Shipping policy

Shipping Policy

Processing Time

All items in our shop are ready-to-ship handmade products.

Orders are usually processed and shipped within 7–14 business days after payment confirmation.

Please note that each item is carefully inspected, packed, and prepared by hand. Processing time may vary slightly during new collection launches, holidays, or high-volume periods.

Shipping Methods

We ship worldwide from China using reliable international shipping carriers.

Available shipping methods may vary depending on the destination country. Customers will receive a tracking number once their order has been shipped.

Shipping Time

Estimated delivery times:

  • Japan & South Korea: approximately 5–10 business days after shipment

  • Other countries and regions: approximately 7–20 business days after shipment

Please note that delivery times are estimates and may be affected by customs clearance, local postal services, weather conditions, or other circumstances beyond our control.

Shipping Fees & Taxes

Free shipping and tax-inclusive shipping are available for most countries.

For some remote areas or countries with high shipping costs, additional shipping fees may apply. If additional charges are required, we will contact the customer before shipment.

Import duties, taxes, and customs fees (if applicable) are included whenever possible. Customers are responsible for any unexpected charges required by local customs authorities.

Tracking Information

Tracking information will be provided by email after your order has been shipped.

Please allow several days for tracking information to become available after shipment.

Address Information

Customers are responsible for providing accurate shipping information.

Please contact us as soon as possible if you need to update your shipping address. Once an order has been shipped, we may not be able to make changes.

Lost or Delayed Packages

We are not responsible for delays caused by customs, incorrect addresses, carrier delays, or circumstances beyond our control.

If your package appears to be lost, please contact us and we will assist you in communicating with the shipping carrier.